Shipping Policy
At DreamMerit.com, our services are focused on empowering students through digital platforms, including scholarship programs, talent exams, and educational guidance. As such, most of our services and rewards are delivered digitally or via coordinated events. However, for any physical items (certificates, trophies, merchandise), the following shipping policy applies.
📌 1. Digital Deliverables
Scholarship confirmations, merit certificates, and exam results are sent via email or through your Dream Merit account dashboard.
Please ensure your email address is accurate and check your spam folder if you don’t receive updates.
📦 2. Physical Deliverables (If Applicable)
For national-level exam winners and top performers, we may ship trophies, medals, certificates, or other physical rewards.
Items are typically dispatched within 7–10 business days after result announcement or verification.
🚚 3. Shipping Details
We offer free standard shipping within India for all eligible rewards.
International shipping (if applicable) may incur extra charges, and delivery timelines may vary based on destination.
Tracking details (if available) will be shared via email or SMS once the item is dispatched.
🏠 4. Address Accuracy
It is your responsibility to provide a correct and complete mailing address at the time of registration or reward claim.
DreamMerit is not responsible for delays or lost items due to incorrect addresses provided by the user.
⏱️ 5. Delivery Timeline
Domestic delivery: 5–10 business days after dispatch
International delivery: 10–21 business days (subject to customs clearance)
🛑 6. Undelivered Items
If an item is returned due to failed delivery attempts or incorrect address, we will attempt one redelivery. Additional shipping charges may apply for repeated attempts.
📬 7. Need Help?
If you have questions about your shipment or haven’t received your reward within the expected timeframe, please contact us at:
📧 support@dreammerit.com
📞 +91-9634172308
Dream Merit reserves the right to update this shipping policy at any time to reflect changes in our delivery practices or logistics partners.